Privacy Policy for https://roof-repair.storysurge.net
Introduction
Welcome to https://roof-repair.storysurge.net (referred to as ‘Roof Repair’, ‘we’, or ‘us’). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding data collection, use, and disclosure, ensuring transparency and compliance with international privacy laws, including but not limited to:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25
- General Data Protection Regulation (GDPR) of the European Union (EU)
- General Data Protection Law (LGPD) of Brazil
- California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
- Colorado Privacy Act (CPA)
- Utah Consumer Privacy Act (UCPA)
- Connecticut Consumer Data Protection Act (CTDPA)
- Virginia Consumer Data Protection Act (VCDPA)
- Protection of Personal Information Act (POPIA) of South Africa
Scope
This policy covers all aspects of our website, applications, online services, and products offered through https://roof-repair.storysurge.net. It is important to acknowledge that this Privacy Policy does not extend to third-party platforms, apps, or services that you may access through links on our site. These external entities have their own privacy policies, and we encourage you to review them before sharing your data.
Processing Activities
This policy outlines the practices when users:
- Utilize our applications and services as authorized users.
- Visit and interact with any websites linked to this Privacy Statement.
- Communicate with us via newsletters, emails, phone calls, or text messages/SMS.
Personal Data Collection
Roof Repair collects several types of personal data:
- Account Information: This includes user names, email addresses, passwords (hashed and salted), and account settings preferences.
- Payment Information: Credit card details, billing addresses, and payment history for transactions on our platform.
- Financial Information: Bank account numbers, investment portfolios (if shared), and financial transaction records.
- Purchase Information: Details of products or services purchased, including quantities, dates, and prices.
- Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and location data from mobile devices used to access our services.
- Location Data: GPS coordinates and geotagged content when you use our location-based services.
- Feedback: Responses to surveys, reviews, and comments provided by users.
- Social Media Information: If you choose to connect your social media accounts with our platform, we may collect data from these platforms (subject to their privacy policies).
- Product Information: Details about products viewed or purchased, including product IDs, descriptions, and user interactions.
We gather this data through various methods: user input forms, account setup processes, interaction with our services, automated tracking technologies, and third-party data providers who assist us in maintaining and improving our platform.
Cookies and Similar Technologies
Cookies are small text files stored on your browser to enhance your experience on our website. We use cookies for several purposes:
- Strictly Necessary: These ensure basic functions like login, session management, and account security.
- Preferences: Customizing user preferences and settings for a personalized experience.
- Analytics: Tracking website usage patterns to improve our services and content.
Users can control non-essential cookies through our built-in Cookie Manager, allowing them to opt-out of certain tracking activities. Please note that disabling cookies may impact your ability to use certain features of our site.
Data Retention and Deletion
Roof Repair retains personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. When data is no longer required, we delete or anonymize it to protect your privacy.
Security Measures
We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption: Secure communication protocols to safeguard data during transmission.
- Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict security standards.
- Access Controls: Restricting access to personal data based on the ‘need-to-know’ principle.
Children’s Privacy
Our services are not intentionally designed for or targeted at children under 18 years of age. We do not knowingly collect or store personal information from minors. Parents or guardians should ensure that their children use our platform with parental consent and supervision.
Your Rights (Subject to Local Data Protection Laws)
Depending on your location, you may have the following rights regarding your personal data:
- Access and rectification of your data.
- Erasure or deletion of your data.
- Restriction or objection to the processing of your data.
- Portability of your data to another service provider.
- Withdrawal of consent (if applicable).
- Complaint to a data protection authority.
Changes to Privacy Policy
Roof Repair reserves the right to update or modify this Privacy Policy at any time. We will notify users of significant changes via email or by posting prominent notices on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us at [Privacy Officer’s Email] or through the ‘Contact Us’ section of our website.